Why teams move from WhatsApp and Excel to BricksRep
WhatsApp and Excel are free and everyone knows them. Here’s what they can’t tell you about your field team, and what BricksRep does instead.
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- We reply within one business day
Where WhatsApp and Excel fall short
WhatsApp groups
- A message saying “visited” isn’t proof. A rep can send a location pin from anywhere.
- Reports disappear in the chat. Finding last month’s visits to one customer means scrolling.
- Customer history is spread across chats and phones, not in one place your company owns.
Excel sheets
- Reps fill in sheets at the end of the day, from memory, if at all.
- Every supervisor keeps a different version, and merging them takes someone’s whole week.
- There’s no live view: you see today’s numbers tomorrow, or at month end.
Side by side
| WhatsApp groups | Excel sheets | BricksRep | |
|---|---|---|---|
| Proof the visit happened | A message or a location pin | What the rep typed | Verified by GPS at the customer, with the visit’s duration |
| Fake locations | Not detected | Not detected | Fake-location apps caught |
| Visit plans and coverage | Sent as a message | A sheet per rep | Plans with approval, and a minimum gap between visits to the same customer |
| Orders and stock | Photos of paper orders | Typed again by hand | Sales orders with your price lists, offers and stock by expiry date |
| Collections and balances | A photo of the receipt | Reconciled at month end | Matched to invoices; balances update on save |
| Follow-ups | Lost in the chat | A column nobody updates | Tasks and to-dos that show up on the visit |
| Reports | Scroll and count | Built by hand | Live dashboards and reports |
| When a rep leaves | History stays in their chats | Their sheet goes with them | Every visit and customer stays in your account |
Orders, stock and collections are on the Visits + Sales plan.
What doesn’t change
Your reps keep their phones
BricksRep runs on Android, iPhone and Huawei, and works even on weak internet.
Your sheets come with you
We import your customers, products and areas from your existing sheets.
You keep WhatsApp for chat
Keep it for quick questions. Visits, orders and collections go in BricksRep, which verifies them and puts them in your reports.
Questions about switching
Do we have to start over?
No. We import your customers, products and areas from your sheets, and set up your visit forms and approvals with you, free. Your team is live the same day.
Is it hard for reps to learn?
The app follows their day: open the agenda, start the visit, end the visit. We train your team as part of the setup.
How much does it cost?
You pay per user per month, from 5 users, and setup is free. See pricing
Bring your sheets, and we’ll show you your team in BricksRep.
Book a free demo- No setup fees
- We reply within one business day